Family Support
Raising Families in a New Culture? You Are Not Alone.
Parenting is hard. It's even harder without your village.
We help you build a new village here. From playgroups that celebrate your culture to professional support for parenting challenges, we walk alongside your family.
Our Programs
Comprehensive Family Support Programs
Family Support
Personalised support for positive parenting and wellbeing.
Playing Around the World (PAW)
Weekly playgroups for children and parent connections.
Who Can Access Our Services?
Multicultural families seeking parenting support or community connection
Parents and carers of children aged 0 to 12 can access Family Support services
Parents and carers of children aged 0 to 6 can join PAW (Playing Around the World) playgroups
Support can be accessed for yourself, or on behalf of a child, client, or loved one
Please note: Community and Family Support is available regardless of visa status or citizenship. Services are culturally safe, with support available in your preferred language.
How family support works
Three steps from first call to confident parenting
We listen, assess your goals, and match you to CAFS casework or PAW playgroups. We check in until you feel supported and connected.
1. Reach out
Call 1800 813 205 or ask a professional to refer you.
- •Free service with interpreters
- •Simple intake and quick response
2. Plan together
We assess needs and create a plan: professional casework or community playgroups, or both.
- •Clear actions for family goals
- •Warm referrals and safety supports
3. Ongoing support
We deliver sessions and workshops, check progress, and connect you with local services.
- •Evidence-based parenting
- •Cultural celebration and community
Ready to Get Family Support?
You don’t need to know which program to choose. We can talk about your needs, explore different options, and help you decide what feels right for your family. If you’d prefer to talk before filling out a form, you’re welcome to call us.