Skip to main content

Core Services

Settlement Support
New to Australia? We guide you through housing, employment, and next steps to help you feel at home with confidence.
Aged Care
Need care that honours your independence and respects your culture? We support seniors from multicultural backgrounds and their families at home and in the community.
Family Support
Looking for parenting help? We offer confidential family counselling and community playgroups to help you and your children thrive.
Community Engagement
Struggling to cope with life in Australia? We support children’s learning and help families connect with community support.

Quick Links

All Services
Explore our complete range of multicultural support services
Get Support
Contact us for immediate assistance and guidance
Make a Referral
Secure online referral form for clients, families and individuals

About Mosaic

About Mosaic
Learn about our mission, values, board and management.
Media & Press
External media coverage and articles featuring Mosaic.

Explore

Our Story
Discover our mission, history and leadership

Participate

Careers
Explore open roles and work with our team.
Volunteer
Participate in community programs across NSW.
Donate
Support our work with a contribution.

Explore

Opportunities
Join our Mission
Contact Us
Find service locations across New South Wales

Key Resources

Emergency & Translation
Emergency contacts and interpreter support (NSW compliance)
Helpful Links
Legal Aid NSW, interpreter support, emergency info
Knowledge Base
Organisational policies and governance resources
FAQs
Common questions across services and access

Explore

All Resources
Browse brochures, annual reports, helpful links, emergency & translation
Contact
Reach us for guidance and support

45 Years of ImpactMulticultural Services NSW

Overview

Home
About

Services

Settlement Support
Aged Care
Family Support
Community Engagement

Resources

Emergency & Translation Services
Annual Reports
Knowledge Base
Accessibility

Get Involved

Volunteer
Career
Donate

Acknowledgement of Country

Mosaic Multicultural Connections acknowledges the Traditional Owners of the lands where we work and pay our respects to Elders, past and present. As an organisation supporting people from many cultures in building new connections, we honour First Nations peoples' continuing connection to country and culture.

We walk alongside Elders, knowledge holders, and communities to ensure our work honours their custodianship.

About Mosaic

Supporting multicultural communities across NSW with culturally appropriate services and programs. Mosaic Multicultural Connections provides settlement support, home care, family services, language and translation, and community engagement. Our multilingual team partners with communities to improve access, inclusion, and wellbeing.

Contact Refer Leave a Google Review Share Your Feedback

Loading languages...

© 2024 Mosaic Multicultural Connections. All rights reserved. · 2026

AccessibilityWCAG 2.1 AA

Follow Us

Quality Management Policy

Our commitment to safe, effective, and culturally responsive services through quality assurance and continuous improvement.

Standards & Framework

Alignment to relevant national standards and Mosaic policies.
Documented procedures support consistent, safe delivery.

Assurance & Monitoring

Regular audits, feedback collection and incident review.
Corrective actions tracked to resolution.

Continuous Improvement

Data-informed changes and periodic policy reviews.
Staff training maintains competence and cultural safety.

If you or someone else is in immediate danger, call 000.

This page summarises Mosaic's Quality Management Policy. For detailed procedures, please write to info@mosaicmc.org.au.

Back to Knowledge Base

PDF format. Contact us for alternative formats.