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Core Services

Settlement Support
New to Australia? We guide you through housing, employment, and next steps to help you feel at home with confidence.
Aged Care
Need care that honours your independence and respects your culture? We support seniors from multicultural backgrounds and their families at home and in the community.
Family Support
Looking for parenting help? We offer confidential family counselling and community playgroups to help you and your children thrive.
Community Engagement
Struggling to cope with life in Australia? We support children’s learning and help families connect with community support.

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Explore our complete range of multicultural support services
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Contact us for immediate assistance and guidance
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Secure online referral form for clients, families and individuals

About Mosaic

About Mosaic
Learn about our mission, values, board and management.
Media & Press
External media coverage and articles featuring Mosaic.

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Our Story
Discover our mission, history and leadership

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Careers
Explore open roles and work with our team.
Volunteer
Participate in community programs across NSW.
Donate
Support our work with a contribution.

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Opportunities
Join our Mission
Contact Us
Find service locations across New South Wales

Key Resources

Emergency & Translation
Emergency contacts and interpreter support (NSW compliance)
Helpful Links
Legal Aid NSW, interpreter support, emergency info
Knowledge Base
Organisational policies and governance resources
FAQs
Common questions across services and access

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All Resources
Browse brochures, annual reports, helpful links, emergency & translation
Contact
Reach us for guidance and support

45 Years of ImpactMulticultural Services NSW

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Acknowledgement of Country

Mosaic Multicultural Connections acknowledges the Traditional Owners of the lands where we work and pay our respects to Elders, past and present. As an organisation supporting people from many cultures in building new connections, we honour First Nations peoples' continuing connection to country and culture.

We walk alongside Elders, knowledge holders, and communities to ensure our work honours their custodianship.

About Mosaic

Supporting multicultural communities across NSW with culturally appropriate services and programs. Mosaic Multicultural Connections provides settlement support, home care, family services, language and translation, and community engagement. Our multilingual team partners with communities to improve access, inclusion, and wellbeing.

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© 2024 Mosaic Multicultural Connections. All rights reserved. · 2026

AccessibilityWCAG 2.1 AA

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Diversity & Inclusion Policy

Mosaic celebrates diversity and fosters inclusion. This summary outlines our commitment, responsibilities, and how to raise concerns.

Our Commitment

Promote equitable access and culturally safe services.
Eliminate discriminatory practices and systemic barriers.
Support diverse identities across staff, volunteers and clients.

Principles

Respect, dignity and inclusion guide all interactions.
Accessibility and language support are prioritised.
Zero tolerance for discrimination and harassment.

Responsibilities & Reporting

Everyone shares responsibility for inclusion. If you experience or witness exclusionary behaviour or discrimination, report it promptly.

Speak with your manager or HR in the first instance.
Use our formal reporting process for serious concerns.
Protection from retaliation is provided under relevant policies.

If you or someone else is in immediate danger, call 000.

Policy Review

This policy is reviewed regularly to ensure it remains current and effective.

This page summarises Mosaic's Diversity & Inclusion Policy. For detailed procedures, please write to info@mosaicmc.org.au.

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