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Core Services

Settlement Support
New to Australia? We guide you through housing, employment, and next steps to help you feel at home with confidence.
Aged Care
Need care that honours your independence and respects your culture? We support seniors from multicultural backgrounds and their families at home and in the community.
Family Support
Looking for parenting help? We offer confidential family counselling and community playgroups to help you and your children thrive.
Community Engagement
Struggling to cope with life in Australia? We support children’s learning and help families connect with community support.

Quick Links

Find a Service
Explore our complete range of multicultural support services
Ask for Help
Contact us for immediate assistance and guidance
Refer Someone
Secure online referral form for clients, families and individuals

About Mosaic

About Mosaic
Learn about our mission, values, board and management.
Media & Press
External media coverage and articles featuring Mosaic.

Explore

Our Story
Discover our mission, history and leadership

Participate

Careers
Explore open roles and work with our team.
Volunteer
Participate in community programs across NSW.
Donate
Support our work with a contribution.

Explore

Opportunities
Join our Mission
Contact Us
Find service locations across New South Wales

Key Resources

Emergency & Translation
Emergency contacts and interpreter support (NSW compliance)
Helpful Links
Legal Aid NSW, interpreter support, emergency info
Policies & Governance
Organisational policies and governance resources
FAQs
Common questions across services and access

Explore

All Resources
Browse brochures, annual reports, helpful links, emergency & translation
Contact
Reach us for guidance and support

Acknowledgement of Country

Mosaic Multicultural Connections acknowledges the Traditional Owners of the lands where we work and pay our respects to Elders, past and present. As an organisation supporting people from many cultures in building new connections, we honour First Nations peoples' continuing connection to country and culture.

We walk alongside Elders, knowledge holders, and communities to ensure our work honours their custodianship.

About Mosaic

Supporting multicultural communities across NSW with culturally appropriate services and programs. Mosaic Multicultural Connections provides settlement support, home care, family services, language and translation, and community engagement. Our multilingual team partners with communities to improve access, inclusion, and wellbeing.

© 2024 Mosaic Multicultural Connections. All rights reserved. · 2026

AccessibilityWCAG 2.1 AA

Emergency and Translation Services

If you are in immediate danger call 000. For non‑urgent emergencies, access the services below.

Life‑threatening emergency

Police, Fire, Ambulance

Interpreter support

TIS National 131 450

Call TIS 131 450

NSW Emergency info

Latest alerts and advice

Life‑threatening emergencies

Call 000 for Police, Fire and Ambulance.

Bushfire information

NSW Rural Fire Service (RFS)

Flood and storm

State Emergency Service (SES)

SES assistance

For storm and flood help

Power outages

Report outages and hazards

Weather warnings

Bureau of Meteorology

Live traffic

Road closures and incidents

livetraffic.com

Local emergency info

Find services near you

Visit NSW Emergency site

Local radio updates

ABC Newcastle live stream

Need language support? Call 131 450 for a free interpreter.

Emergency translation services →

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Find urgent contacts and crisis support options in one place.

Emergency Translation

Immediate language support when you need it most.

Translation Services

Find interpreting and translation support for appointments, services, and documents.

Helpful Links

Trusted services and community resources in one place.